Privacy Policy

Privacy Policy

This website is operated by Nolita. Throughout the site, the terms “we”, “us” and “our” refer to Nolita. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.nolita.com (the “Site”).

We know that data privacy is a top issue today and we want you to enjoy your interaction with us whilst knowing that we value your Personal Data and that we protect it.

When we ask for your name, address, telephone, among others, we aim to maintain a closer relationship with you, fulfil your purchase orders, answer your queries and provide you with communications about our products.

We collect the data that you give to us and also the data that we create (for instance when you place an order). 

We respect your privacy and guarantee that the information provided will not be disclosed to any other organisation or company. We are committed to using technology that is effective enough to make your online experience safer every day and your web relationships increasingly strengthened by securely collecting and handling data, preventing its loss or manipulation.

 

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies: 

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. Third party cookies for business purposes: to function properly, we rely on a number of carefully selected third parties (such as Mention Me, our referral programme service provider - https://mention-me.com/help/privacy_policy_s#cookies) to provide us with services and products. We permit these companies to use your personal information only to the extent necessary to provide us with their services and products.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and PayPal), email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • Provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

  • Facebook: https://www.facebook.com/settings/?tab=ads
  • Google: https://www.google.com/settings/ads/anonymous
  • Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

MINORS

The Site is not intended for individuals under the age of 18.


DATA RECTIFICATION 

You can update your account data if it is not accurate at any time.

 

DATA PORTABILITY 

You can download all the data we store and use for a better experience in our store.

 

ACCESS TO PERSONAL DATA

You can request a report which will contain all personal information that we store for you.

 

RIGHT TO BE FORGOTTEN

You can remove your personal and other data from our store. Keep in mind that this process will delete your account, so you will no longer be able to access or use it anymore.

 

MARKETING COMMUNICATIONS

You can also opt-out of marketing communications by clicking on the “unsubscribe” link provided in each email you might receive.

If you have any doubt or need more information, do not hesitate do Email us: hello@nolitafood.com.

 

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at hello@shop.nolitafood.com or by mail using the details provided below:


Rua do Barão de Forrester 805,

4050-273 Porto,

Porto, Portugal